Just because I'm feeling cranky, here is an example of a way to fail at communicating.
My Google Alert sent me the link to a blog post that announced, "We have started building our Wood Fired Pizza oven!" This is apparently for a restaurant named "Pesto Brothers."
OK. Fine. Where are they located? They don't really say on the blog post.
Going to their home page, they list a street address (2500 Woodlands Village Dr), but don't provide a city or state. They provide a phone number (with area code), but unless you have the area code map memorized, that's not a great help. Under Places to Visit, they do mention Grand Canyon tours and Flavors of Flagstaff, so it does appear that they are in Flagstaff. It would have been nice just to be told. Grumble.
That sounds pretty typical for a lot businesses just making a web presence known. They tend to forget the WHOLE WORLD can view the page and forget that just because THEY know where they are doesn't mean the rest of us do.
ReplyDelete